Healthcare and Well-being

Healthcare and Well-being

Innovative healthcare providers personalize the client’s customer journey at every stage. . Let us show you how our Salesforce scheduling booking app can combine improving operational efficiency, with enhancing the user experience and reduction of waste.

The healthcare industry has been affected by disruption and the need for healthcare innovation. Legislative, market, and technology pressures make it essential for healthcare, cosmetic care, beauty care and well-being organizations to innovate and become more agile. As demand for care, health and well-being continues to increase, healthcare providers are facing increasing staff shortages in many parts of the world. Booker25 can help automate routine tasks and simplify workflows. You can manage appointments, treatment rooms, healthcare experts and staff or any type of scheduling in one easy-to-use platform within Salesforce. Combine the flexibility and intelligence of Booker25 with the power of Salesforce to improve customer experience, create efficiency, simplify and optimize planning.

Why Booker25 for Healthcare and Well-being

Trusted Salesforce booking and scheduling app, full 5 star Appexchange rating
Connect customer and booking data to accelerate data-driven or AI solutions
Native Salesforce application with scalable booking framework 
Intelligent availability lookup
& conflict detection
Industry expertise and use cases
with proven value
Suitable for all organizations, no limits on bookable items, services or reservations.

Increase efficiency

Booker25 is a native Salesforce application in which your healthcare professionals, trainers, project managers or other experts can easily manage appointments, bookings or reservations. It’s suitable for organizations of any size, with no limits on the number of bookable items, services or reservations. Provide your contacts, patients or clients with a flexible and customizable offering and at the same time, improve the employee experience to convert client demand into a booking. Your customer or client data is stored in Salesforce and ready to use for further engagement. Healthcare providers have a single source of information for the best possible care. Send automated confirmation and reminder emails to ensure your contacts don’t forget their booking.

  • Native Salesforce application, built on the leading CRM-platform 
  • Unlimited bookable items, services, appointments or reservations
  • Booking data is client data and instantly stored in Salesforce
  • Send automated confirmation and reminder emails

Improve user experience

Many patients, clients or customers prefer the convenience of booking their appointments online rather than working through a call center. Patients expect convenience as it signals trust and commitment. Make selection and booking easy, integrate Booker25 on your website with a standard widget, event page or our web front-end components API. Generate QR-codes or e-tickets for easy access. Incorporate bespoke filters, multiple calendars, multiple languages and currencies for a completely tailored appointment management system. Use custom branding for a seamless experience. Booker25 can be easily integrated with Salesforce Experience Cloud for an optimized digital experience. Simplify communications with automatic booking confirmations and notifications for customers or clients and employees. 

  • Integrate Booker25 with your website or Salesforce Service Cloud
  • Generate QR-codes or e-tickets for easy access
  • Communicate timetable, room or teacher changes through a connected student app
  • Profit from fast adoption for Salesforce users

Simplify and optimize planning

Use Booker25 multi-dimensional booking intelligence with unlimited variables, to manage any kind of resource such as staff, treatment rooms, gym equipment, spaces or locations. ‍An appointment might require a type of room, a doctor, trainer or expert with a certain skill, one or multiple assistants and perhaps even tools or equipment that needs to be available during the appointment. Fully automate scheduling of the relevant aspects of the appointment or let Booker25 give suggestions to your employees on what is available in what quantities. Improving operational efficiencies and reducing waste is a key priority for healthcare leaders and they need data-driven insights to figure out where the biggest gains are to be made. Booker25 simplifies administration, offers resource planning, dashboards and ready-made reports and provides real-time data to see where changes can be made so that providers can make a difference where it matters most.

  • Maximize use of available staff, space and time; 
  • Reduce the burden on administrators through auto-population of bookings
  • Improving operational efficiencies and reducing waste
  • Multiple pre-made Salesforce reports & dashboards are available

Grow your business

Booker25 connects customer and booking data within your Salesforce CRM. Bookings are no longer stand-alone appointments, they can be the starting point of marketing journeys as new customers become leads. Customer experiences become more manageable with all conversations, bookings and sales visible in a single platform. This makes it easier to directly provide additional services based on a customer profile or (re)engage in the future. With pre-defined reservation types, you can easily manage group bookings for events, courses, classes or selected target audiences. Directly add payment options to your bookings or offer a subscription or invoice to drive revenue. 

  • All conversations, bookings and sales are visible in a single platform
  • Easily manage group bookings for selected target audiences
  • Gather data and (re)engage based on real-time customer booking data
  • Increase revenue with payment, subscription and invoice options

Provide security

As a native Salesforce booking application Booker25 had to pass a strict Salesforce security review that tests the security posture of the solution. All data is stored in your Salesforce environment and we do not monitor this for any purpose. As a company, we do not have access to your customer or booking data. Booker25 is compatible with Salesforce Shield encryption software, assuring trusted data monitoring and securing cloud apps faster.

  • Booker25 is an official Salesforce certified application
  • All data is stored in your Salesforce environment
  • Booker25 is compatible with Salesforce Shield encryption software
Fitness & Health Club
Nuffield Health is the UK’s largest healthcare charity, with all profits invested in its mission to improve the health of the nation.
“What impressed us about Booker25 was their technical knowledge of Salesforce, their proven track record in providing a scalable solution, and their flexibility. They were the only provider that said ‘Whatever you need, we’ll build it’."
Ian Edmunds
Head of Digital, Nuffield Health

We're Better Together

Booker25 is always searching for specialised high-quality SI partners

Become a partner
Rico Ramars
Account Executive

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